Terms of Service

Last Updated: October 8, 2025

1. Acceptance of Terms

By accessing and using the services of Innolytic Technologies Sdn. Bhd. ("InnolyticAI"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

InnolyticAI provides AI automation solutions, including but not limited to process automation, predictive analytics, AI chatbots, WhatsApp automation, and custom AI solutions. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Comply with all applicable laws and regulations

4. Intellectual Property

All content, features, and functionality of our services are owned by InnolyticAI and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our services without written permission.

5. Payment Terms

Services are provided based on agreed pricing. Payment terms will be specified in individual service agreements. Late payments may result in service suspension or termination.

6. Limitation of Liability

InnolyticAI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount paid by you for the services in the past 12 months.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.

8. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, for violation of these terms or for any other reason.

9. Governing Law

These Terms of Service are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.

10. Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact

For questions about these Terms of Service, contact us at innolytic.tech@gmail.com.